Terms of
Service
Please read
through this agreement
carefully. Order cannot be
placed without you agreeing to
the Terms of Service.
For your understanding, please read this agreement prior to
ordering services from us. By
placing an order, you agree that
you have read the following
agreement, and have an
understanding of it. If you have
any questions at all regarding
it, please do not hesitate to
call us at
support@ktgdesign.com.
These eCards are for web
site subscribers only. If you do
not have a personal web site
with
Wells Fargo Home Mortgage please do not
sign up!
Click
here to get started with your
own web site from wfhm!
EXCEPTIONS: Branch
Managers (may use the branch web
site), Area Managers (may use a
branch web site or no tabs), and
Mortgage Associates who are
NOT eligible for their
own site (may link to the HMC
whom they support)
Wells
Fargo Home Mortgage policies
KTG Design, Inc. must adhere to all WFHM
policies! We cannot add special
titles for phone numbers out
side of Tel, Toll Free, Cell,
Fax and eFax. We also
cannot use any personal titles
other than what is provided on
the order form. We cannot add any
tag line to the eCard
information.
Your eCard
CANNOT link directly to your
WFHM Spanish site.
Personal Information
When you place an order for an
e-business card, your personal
information, including your
credit card information is
transmitted via the use of a
Secure Socket Layer (SSL), the
industry standard for encrypting
sensitive information. KTG
Design, Inc. takes your personal
information very seriously, and as
such, we will not sell your
information, and we vow to keep
it confidential.
Your credit card info is deleted
from the system the same day
your order is placed.
Cancellation/Refunds
You may cancel at anytime but
there are no refunds of set-up
fees or the yearly
hosting/maintenance fees.
Terms of Use
You agree to not use the eCard
on any paid marketing lists. If
you do so you may lose the
right to use your eCard without
refund.
Spam
While the best industry
practices are used to construct
the e-business card, we do not
guarantee that emails will be
delivered to the intended
recipients inbox folder,
instead, they may be end up or
be blocked by various email
providers’ SPAM folders.
It is possible that some emails
may be blocked entirely due to
Spam rules in effect at the
recipient’s email provider or
computer. The Internet and the
multitude of email service
providers comprise an
ever-changing environment, in
which all email providers and
subscribers can establish their
own SPAM parameters. While we
have attempted to develop the
eCard within as many known
parameters as possible to avoid
being blocked as SPAM, we cannot
predict all scenarios. Besides
being a direct violation of
company policy, sending email to
mass lists increases the chance
that your email will end up
blocked and/or in a SPAM folder.
If you find that a company or
email service provider is
blocking your email because of
the eCard, you have a couple of
options: 1. delete the eCard
image when sending emails to
individuals at that company; or,
2. you can request that your
e-mail recipient add you to his
or her company’s accepted list
or “white” list. It is also a
good idea to request that your
client add you to their own
personal accepted list.
NOTE: There are no refunds if
your email is blocked by any
recipient for any reason. By
purchasing and approving your
eCard subscription, you agree to
these and other terms.
Renewal
When you place an order you are
set-up for one year of
maintenance and hosting of your
e-business cards. Eleven
months after your purchase you
will receive a renewal invoice
that will contain a link to
where you can make a payment for
the upcoming years fees.
You will have 30 days after the
invoice has been sent to make
payment. If your payment
is not received your eCard will
be deactivated.
What You Receive
-
eCard for use with
Microsoft Outlook.
-
Links for your card to your
approved Wells Fargo Home
Mortgage web site.
-
Upon final approval of the
information on the card you
will receive an installation
program that will place the
files for the card in the
correct location on your
system. There is no
spy ware or tracking
software of any kind
contained in the
installation program.
-
Instructions for using your
eCard.
-
Email support -
support@ktgdesign.com
-
Upon order completion your
eCard proof will be
emailed to you within 10 business
days.
-
One year of hosting for your
eCard image and files.
-
Change requests that you
submit will be handled
within 2 business days.
-
Two change requests per
annual term. After the 2nd
change request the fee is
$10/request.
This Terms of Service May Change
All changes to this agreement
will be made through Wells Fargo
Corporate and you will be given
30 days notice of any changes.
Web Site
links
The auto signature created with
the eCard cannot contain
any links to pages on your web
site other than those specified
by Wells Fargo Home Mortgage.
This includes Spanish content or
web site, additional loan pages,
or any page other than what is
approved by Wells Fargo Home
Mortgage.
This agreement becomes active
once you submit your order with
KTG Design, Inc. If you have any
questions regarding them, feel
free to call us for
clarification.
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